As Featured on the Cover of Concrete Contractor Magazine
Privacy Policy
Last Modified: July 1, 2025
Introduction.
Goldilox, LLC (“Goldilox,” “Company,” or “we”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”).We collect and process personal data based on: (a) explicit consent, (b)contractual necessity, or (c) legal obligations. We will notify you of material changes to this Privacy Policy through our Website and direct notice where feasible. Your continued use of our services after any changes indicates your acceptance of the modified Privacy Policy.
The Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.goldiloxusa.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. We use the collected information for purposes such as improving our services, personalizing user experience, processing transactions, sending promotional communications, and analyzing usage patterns to enhance our Website’s functionality and security.
This Privacy Policy applies to information we collect:
on this Website; and
in email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
us offline or through any other means, including on any other website operated by the Company or any third party; or
any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this Privacy Policy carefully. By accessing or using our Website or Goldilox products, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect About You and How We Collect It.
We collect several types of information from and about users of our Website. This includes information you are required to provide when using certain features of our Website, as well as additional information you may choose to provide voluntarily, including, but not limited to, the following categories of information:
information that is about you but individually does not identify you, such as your company name;
in some cases, sensitive personal information such as health, racial, or ethnic information. We only collect this information when necessary for specific purposes, such as to provide tailored services or comply with legal requirements. We obtain explicit consent for the collection of such sensitive data, unless the processing is required by law. We also collect basic personal information including name, postal address, email address, and telephone number (“personal information”); and
information about your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
directly from you when you provide it to us; and/or
automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
Information You Provide to Us.
The information we collect on or through our Website may include:
information you provide by filling in forms on our Website. This includes information provided at the time of requesting a quote for services. When you provide your email address, you will be given the option to subscribe to our newsletter and marketing communications. We may also ask you for information when you report a problem with our Website;
records and copies of your correspondence(including email addresses) if you contact us; and/or
your responses to surveys we might ask you to complete for research purposes.
Information We Collect Through Automatic Data Collection Technology.
These Terms permit you to use the Website for your personal, non-commercial use only. You are expressly prohibited from reverse engineering, decompiling, disassembling, or attempting to discover or derive the source code, underlying ideas, algorithms, or structure of any software, products, or systems made available through the Website. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, sell, rent, lease, or otherwise exploit any of the material on our Website except as follows:
details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and/or
information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
estimate our audience size and usage patterns;
store information about your preferences ,allowing us to customize our Website according to your individual interests;
speed up your searches; and/or
recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies and Behavioral Advertising. A cookie is a small file placed on the hard drive of your computer. We use cookies for website functionality, analytics, and advertising. You may refuse non-essential cookies through your browser settings or our preference center, though this may limit website functionality. For detailed information about our cookie practices and how to manage your preferences, please visit our Cookie Policy at [INSERT LINK]. To opt out of behavioral advertising, visit the National Advertising Initiative at www.networkadvertising.org/choices.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.
How We Use Your Information.
We use information that we collect about you or that you provide to us, including personal information:
to present our Website and its contents to you;
to provide you with information, products, or services that you request from us;
to fulfill any other purposes for which you provide it;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to our Website or any products or services we offer or provide through it;
in any other way we may describe when you provide the information; and/or
for any other purpose with your consent.
Information Use for Claims. We may collect and use your information, including photographs, videos, descriptions, and any other materials you submit, for investigating, evaluating, defending against, and resolving product claims or warranty issues. By submitting a claim, you grant us a limited, revocable license to use this information for these specific purposes and consent to our sharing of this information with our insurers, legal counsel, and other relevant third parties as necessary to process and defend against claims. We will retain this information only for as long as necessary to resolve the claim and as required by applicable laws.
Disclosures of Your Information.
Data Sharing Practices. We may disclose aggregated or de-identified information about our users without restriction. When we share personal information with third parties, we do so for the following purposes:
Service Providers: We share data with vendors who help us operate our business.
Marketing Partners: With your consent, we may share data for marketing purposes.
Analytics Providers: We share data to understand how our services are used.
Legal Requirements: We share data when required by law or to protect rights.
Business Transfers: We may share data as part of a corporate transaction.
We maintain contracts with all third parties restricting their use and disclosure of your data. While we do not traditionally sell your personal information, our data sharing practices with advertising and analytics partners may qualify as a “sale” under privacy laws. You can opt out through our Website's preference controls or by contacting us.
We may disclose personal information we collect or you provide as described in this Privacy Policy:
to our subsidiaries and affiliates;
to contractors, service providers, and other third parties we use to support our business;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Goldilox’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Goldilox about our Website users is among the assets transferred. In such event, we will provide notice before your personal information is transferred and becomes subject to a different privacy policy, and you will have the opportunity to opt-out of such transfer where permitted by law;
to fulfill the purpose for which you provide it. For example, if you give us an email address to receive a quote for services, we will transmit information to that email address;
for any other purpose disclosed by us when you provide the information; and/or
with your consent.
We may also disclose your personal information:
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our Terms of Use or Terms and Conditions and other agreements, including for billing and collection purposes; and/or
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Goldilox, our customers, or others.
We may disclose information to third-party experts, investigators, or other service providers as necessary to evaluate, respond to, or defend against warranty or liability claims. Any such disclosure will be made under appropriate confidentiality agreements and only to the extent necessary to accomplish these purposes.
Choices About How We Use and Disclose Your Information.
Your Privacy Rights. Depending on your jurisdiction, you may have specific rights regarding your personal information under various privacy laws, including rights to:
access your personal information;
delete your personal information;
correct inaccurate personal information;
port your personal information;
opt-out of the sale or sharing of personal information;
limit the use of sensitive personal information;
object to automated decision-making; and/or
withdraw consent.
To exercise these rights, please contact us at info@goldilox.com. We will respond to your request within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights.
Additional Disclosures Required by the CCPA. For residents of California, we are required to provide the following disclosures in accordance with the California Consumer Privacy Act (CCPA).
We collect personal information from you, including but not limited to your name, address, email address, and online identifiers.
We use this information for the purposes of providing our services, communicating with you, and improving our products and services.
We may share this information with third parties for business purposes, such as marketing and analytics.
You have the right to request access to and deletion of your personal information, as well as the right to opt-out of the sale of your information.
We will not discriminate against you for exercising your privacy rights.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. We use cookies and similar tracking technologies to collect and process data about your browsing behavior, preferences, and device information. These technologies enable features like shopping cart functionality, personalized content, and targeted advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. You may also opt out of certain tracking technologies through your browser settings or by using the opt-out tools we provide in our Cookie Policy. If you disable or refuse cookies or other tracking technologies, please note that some parts of this site may then be inaccessible or not function properly. For essential cookies that are necessary for the website’s basic functionality, you will not be able to opt out while continuing to use the site.
While we do not control third parties’ collection or use of your information to serve interest-based advertising, we require our advertising partners to comply with applicable privacy laws and our data protection standards. These third parties provide ways to opt out of data collection and targeted advertising. You can opt out of receiving targeted ads through: (1) the Network Advertising Initiative (“NAI”) at www.networkadvertising.org/choices, (2) the Digital Advertising Alliance at www.aboutads.info/choices, and (3)for mobile devices, your device settings. We will honor global privacy control signals where required by law.
Comprehensive Privacy Rights by Jurisdiction
Under various privacy laws including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), Texas Data Privacy and Security Act (TDPSA), and other state privacy laws, residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, and European Union member states have specific rights regarding their personal information, including rights to:
confirm whether we process their personal information;
access and delete certain personal information;
correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah);
data portability;
opt-out of personal data processing for:
targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah); and/or
either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights, please email a request to: info@goldiloxusa.com. By submitting your email address, you understand and agree that you will be automatically subscribed to our newsletter. You can unsubscribe from the newsletter at anytime. We will respond to verifiable requests within 45 days of receipt (or shorter if required by applicable law), with a possible extension of up to an additional 45 days (where permitted by law) when reasonably necessary and permitted by applicable law, with notice of the extension within the first45-day period. We may require additional information to verify your identity before processing your request.
Data Security.
We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, in accordance with industry standards and applicable laws, including, but not limited to: (1) encryption of data in transit and at rest,(2) multi-factor authentication, (3) role-based access controls, (4) regular security assessments and penetration testing, (5) employee security training, and (6) incident response procedures. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. While you are responsible for ensuring secure transmission of information to us, we implement industry-standard encryption and security protocols to protect data in transit. While we implement reasonable security measures, we cannot guarantee against unauthorized access to our systems and are not responsible for circumvention of any privacy settings or security measures contained on the Website. You acknowledge and accept these inherent risks when using our Website.
Changes to Our Privacy Policy.
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will post a prominent notice on the Website home page at least 30 days before the changes take effect and, where possible and required by law, provide direct notice to affected users. The date the Privacy Policy was last revised is identified at the top of the page. While we will notify you of material changes as described above, you are encouraged to periodically review our Website and this Privacy Policy to stay informed of any updates.
Contact Information.
To ask questions or comment about this Privacy Policy and our privacy practices, exercise any of your privacy rights under applicable law, or submit a complaint, please contact our Privacy Team at: info@goldiloxusa.com or write to us at: 13 Pfeiffer Road, Boerne, Texas 78006.
